Privacy Policy for AYLA SOOQ

Effective Date: 1-1-2025

AYLA SOOQ (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use the AYLA SOOQ mobile application (the “App”).

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you create an account, place an order, or contact support, we may collect:

Name
Phone number
Shipping and billing address
Payment information (handled by third-party payment processors)

b. Device and Usage Information

We may automatically collect:

Device type and operating system
App usage data (e.g., pages viewed, clicks)

2. How We Use Your Information

We use the information to:

Create and manage user accounts
Process and deliver orders
Improve our app and services
Ensure security and prevent fraud
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.
We may share it with:

Service providers (e.g., payment gateways, delivery services)
Analytics providers (to help improve app performance)
Law enforcement or authorities if required by law

4. Data Security

We use secure technologies and follow industry best practices to protect your data. However, no system is completely secure, and you use the App at your own risk.

5. Your Privacy Rights

You may:

Access, update, or delete your personal data
Opt out of marketing communications
Disable location access in your device settings
Request account deletion at any time

To make a request, contact us at: support@aylasooq.com

6. Children’s Privacy

The AYLA SOOQ app is not intended for children under 13. We do not knowingly collect personal data from children.

7. Third-Party Services

We may link to or use services from third parties (e.g., payment processors, embedded maps). Their data collection is governed by their own privacy policies.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes through the app or by email. Continued use of the app means you accept the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: support@aylasooq.com
Website: https://aylasooq.com

By using the AYLA SOOQ app, you agree to this Privacy Policy.